Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website or use our services.

1. Information We Collect

We may collect personal information such as name, email address, phone number, and other information voluntarily provided. We may also collect device information, IP address, and website usage analytics.

2. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance user experience and analyze website traffic.

3. SMS Communications – Promotional Marketing Only

If you opt in to receive SMS messages, your mobile phone number will be used exclusively for promotional and marketing communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or reply HELP for assistance.

4. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

5. Energy Product and Installation Data Practices

When you purchase energy products or request installation services, we may collect installation location data including address and utility provider information. This data is used exclusively for product delivery, installation coordination, and warranty registration.

  • Installation address data is shared with licensed installation contractors only for the purpose of service delivery.
  • Utility provider information is used for interconnection assistance and is not shared with competitors or energy data aggregators.
  • Warranty registration data is transmitted to manufacturers solely for warranty purposes.
  • Energy production and consumption data generated by smart energy products is retained only with your authorization.

6. How We Use Information

Information collected may be used to process orders, respond to inquiries, provide product and technical information, deliver promotional and marketing communications, improve website functionality, and comply with applicable laws.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no online system is entirely secure, and we cannot guarantee absolute protection.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Updates will be posted with a revised effective date.

9. Information Sharing

We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.

10. Contact Information

  • Email: support@allpowersales.com
  • Phone: (833) 749-4313